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Royal Brunei Airlines Website Review & Ratings + Royal Brunei Airlines Coupons

Royal Brunei Airlines : Products & Services

Royal Brunei Airlines is the flag carrier of Brunei and has been considered one of the best airlines in the Far East. The airline operates with the aim of providing quality and efficient service to its passengers and proves good in doing so. The Royal Brunei Airlines website provides a quick and effective way of booking and buying airline tickets, holidays and car rentals in Brunei. The airline offer seating in two categories:

  • Business

  • Economy

The airline is well reputed and the website it offers is very helpful and can be used with great ease and comfort.

 

Royal Brunei Airlines : Company Background

Royal Brunei Airlines was formed in 1974 with two aircraft and commenced operations by flying to Hong Kong, Singapore, Kota Kinabalu and Kuching. The airline currently flies to 14 destinations in South Asia, Middle East, Australia and Europe. The airline operates a fleet of 9 aircraft that are services to very high standards. The airline enjoys a 100% safety record that has been maintained by its dedicated engineering and ground logistic services. The airline offers a loyalty program called Royal Skies and has three categories:

  • Blue

  • Silver

  • Gold

The airline operates out of its hub at Brunei International Airport and has its headquarters at Bandar Seri Begawan. The airline has been around for 38 years and is deemed as a good, reliable and hospitable airline.

 

Royal Brunei Airlines : Customer Feedback & Reviews

Royal Brunei Airlines proves to be a very popular airline amongst its passengers who like the level of service provided.

P Butler writes “Flew to Singapore and returned from Bangkok via Brunei. I didn't know what to expect as previous to this I had never heard of Royal Brunei. I found that economy was surprisingly spacious. Flights both ways were not full so had a spare seat next to me. Meals on board were more than enough however as I am a big eater the flight attendants were more than happy to accommodate this.”. Another Gary Rowles writes” As a large family group 15 we flew out of Melbourne via Brunei to Manila in late November. I was surprised by the excellent inflight service considering the cost, the food was good and movies aplenty. My only reservation was the small airport at Brunei and the lack of food outlets inside the lounge there, be prepared to pass the time, ours was over 3hrs.”.

Jencatt on epinions writes “We had the new refurbished planes for most of the journey, with fantastic VOD entertainment systems (these worked fine the vast majority of the time) and a good selection of films/music - certainly much better quality than the last BA flight I had last year. Seats were comfy, and the 3-2-3 arrangement means much more room in general. The staff were wonderful - polite and friendly, nothing was too much trouble. We were traveling with a family member who needed a wheelchair, as did several other passengers, and they looked after us fantastically. The food was great as well - quite a wide variety of stuff, and lots provided. My dad announced that the beef curry was one of the best he'd had anywhere, let alone as airline food.”.

The airline enjoys a very good level of customer satisfaction with is passengers and ensures the airline will enjoy their loyalty for a long time to come.

 

Royal Brunei Airlines : Business Credibility & Trustworthiness

The airline does not have its presence in the United States so the airline does not have a Better Business Bureau rating or accreditation. The airline how ever has been in operation for a long period of time and has maintained a very good level of service and financial record. The airline has implemented a very good and proven business model and one can e assured of its business continuity and financial viability, all the things necessary to determine financial and business credibility.

 

Royal Brunei Airlines : Website Popularity & Google Ranking

Alexa gives the website a global rank of 158,321 and a Brunei rank of 123. Google Page Rank gives the website a 6 out of a possible 10. The airline is ranked 5th amongst its competition by Compete which also gives the website a rank of 1,424,279. The website also has a unique visitor monthly average of 624. The website has decent statistics for its industry and can be deemed popular among its competition.

 

Royal Brunei Airlines : Social Media Presence

The airline places great emphasis on the role of social media in product and brand placement. The airline has made its presence felt on various social networking and media websites. The FaceBook page has 43,993 like and is used to effectively communicate with customers and fans alike. The airline uses twitter user name @RoyalBruneiAir which has 6,661 followers and has2,807 tweets. This outlet is used to make direct contact with passengers and fans and is also used for brand promotion. Brand promotion is very good by looking at the figure and the Instagram page of the airline is where it advertises its self to the best of potential. The page has 1,847 followers and the airline shares 56 photos.

 

Royal Brunei Airlines : Website Security & Safety

Google Safety Diagnosis suggests that the website is free from all viruses and malware. The website has been cleared of any suspicion. The website has not been reported of hosting malware or viruses in the last 90 days. The airline employs a good deal of safety protocols such as HTTPS and SSL and also uses a very secure payment portal to ensure the best in service and security. The website ensures that users are provided with the best services possible and proper loading times are provided.

 

Royal Brunei Airlines : Pricing & Packages

The pricing varies due to several factors such as type of flight, origin, destination and category of seating. For example a round trip between the London and Dar-us- Salam Brunei costs $4,465.78. The airline offers competitive rates for the sector in question but its rates are also quite acceptable when compared to other airlines.

 

Royal Brunei Airlines : Shipping Rates & Policies

The airline does not offer products that require shipping hence no shipping rates and policies apply.

 

Royal Brunei Airlines : Payment Methods Accepted

The website accepts credit cards as payment such as MasterCard, Amex and Visa Card. The airline also accepts registered debit cards powered by Visa and MasterCard. The payment portal has stop of the line security protocols and allows for safety and security of the best kind. The airline employs HTTPS, SSL and credit card specific protection in the form of Verified by Visa and MasterCard Secure code. All these security elements ensure the best of security is in place and provides booking customers peace of mind while making a purchase online.

 

Royal Brunei Airlines : Returns, Refunds & Exchange Policy

The airline provides cancellation or changes to reservation by contacting the airline offices. Changes or cancellations cannot be made online by the passenger and it requires them to contact Royal Brunei Airlines to ensure the changes or cancellations are processed. Fees apply to the cancellation and itinerary change process and will be determined on a ticket to ticket basis.

Royal Brunei Airlines : Product images & screenshots
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